Assistant Restaurant Manager

We are looking for Assistant Restaurant Managers to help lead our team at Dunkin'!

The Assistant Restaurant Manager supports the General Manager in building a team of dedicated people who deliver great guest experiences and strong results. They help develop Crew Members and Shift Leaders, oversee daily operations, and ensure standards are consistently met.

Responsibilities

Team Leadership Assist in recruiting, hiring, onboarding, and developing employees Communicate job expectations and hold team members accountable Provide coaching, training, and feedback to support team development Foster a respectful and positive work environment

Operational Excellence

Create and maintain a guest-first culture in the restaurant Ensure shifts are staffed appropriately to meet service goals Maintain a safe, clean, and compliant work environment (safety, sanitation, and food safety standards) Ensure brand standards, procedures, and systems are consistently executed Review guest feedback and operational assessments to drive improvements

Profitability & Results

Support cost control to maximize profitability Help execute marketing promotions and product rollouts Train team members on new products and promotions Drive sales goals, track performance, and support continuous improvement

Skills and Qualifications

Previous restaurant, retail, or supervisory experience preferred Strong leadership and communication skills Proficient in math, writing, and basic computer skills At least 18 years of age (where applicable) High school diploma or equivalent required (college a plus) Knowledge of financial management and P&L basics preferred

Competencies

Focus on Guests Passion for Results Problem Solving & Decision Making Team Building & Relationships Developing Others Business & Financial Acumen