Operations Clerk

Summary

About the position: This position is Non-appropriated Fund (NAF) and will be assigned to the Youth Center on the Naval Weapons Station, Goose Creek, SC. This is a Regular Full-Time position. Regular Full-Time employees have regular/continuous work schedules of at least 35 hours per week. You are eligible for the following benefits/compensation: Health & Life Insurance, Awards, Leave, Retirement, 401K, Overtime Pay, Workers' Comp, Shift Differential, Sunday Premium Pay, Holiday Pay.

Duties

Performs primarily substantive clerical work in support of technical administrative management and/or operational requirements within the Airman and Family Services Flight. Prepares a wide variety of recurring and non-recurring correspondence, reports and other documents (e.g. medication log; incident/accident log, etc.). Composes non-technical correspondence, such as instructions on office procedures, requests for information, and letters of acknowledgement or notification. Transmits and receives documents and messages electronically. Monitors the number of children enrolled in weekly programs and tends to request when appropriate. Participates in parent orientation meetings. Consolidates and finalizes information from systems and files for various reports in accordance with established reporting procedures. Prepares and maintains classroom rosters, special needs and allergy lists. Maintains children's files in accordance with established procedures. Contacts parents to request missing information· notified director when difficulties are encountered. Contacts parents to report injuries that occur. Prepares and consolidates time and attendance records in accordance with established procedures. Compiles and submits USDA paperwork and reports. Verifies classroom staff accurately document and report number of meals served daily. Compiles numbers for end-of-month report to submit to USDA for reimbursement. Promptly reports any concerns regarding the USDA program to the program director. Assists the director with ensuring menus posted are current, accurate and changes are made following AF criteria. Ensures meals and snacks are documented IAW USDA Child and Adult Care Food Program requirements. Efficiently maintains USDA records according to USDA standards to enable quick retrieval of information. Compiles hourly and daily child attendance reports so that planning may be completed for maximum possible usage. Monitors working conditions such as heating, ventilation lighting, safety, etc. Initiates AF Form 332 and maintains a work order file, communicating with Civil Engineering (CE) to assist in maintaining a safe environment for children and staff. Monitors from workstation through closed-circuit cameras all activities of children and staff while in classrooms and center and notes any discrepancies to the program director. Monitors stafT/child ratio to ensure proper scheduling of staff. Receives telephone calls, visitors, inquires, and customers ensuring the needs of each are ascertained and addressed. Requires visitors to comply with sign-in/out procedures and escorts visitors as required. Ensures only authorized patrons use/access the facility. Computes childcare rates, prepares electronic billing, records payments, submits financial reports and notifies parents on delinquent accounts. otifies past due patron accounts. Takes appropriate action when receipts and funds collected do not balance. Informs supervisor of unresolved discrepancies or unfavorable trends. Orders supplies/equipment as instructed maintaining accurate records in accordance with established procedures. Is responsible for the receipt, control, logging, safekeeping, and necessary action on freedom of information materials. Performs clerical work for purchasing that requires the application of general purchasing procedures following established regulations and guidelines. Gathers data for orders and expense reports provided to supervisor for final approval. ls a Government Purchase Cardholder (GPC) of NAF and/or APFs. Establishes and maintains control/inventory logs. Refers requests for exception to policy to program director. Performs other related duties as assigned. Incumbent may be required to represent the program during the absence of senior management. This position grade equals that of a GS-06 in duties/pay. As per AFl34/144, a GS-05 or NAF equivalent may manage the facility for no more than two consecutive hours· or three consecutive hours as long as there is a CYP manager of a higher grade available on the installation to assist if necessary If interested in applying for this position you may preview the online application: https://apply.usastaffing.gov/ViewQuestionnaire/13019628

Qualifications

Who May Apply: Open to everyone. Applicants will be categorized by preference(s) and/or priority consideration eligibilities. An applicant's eligibility will be determined based on eligibility claimed in the questionnaire and proof of eligibility MUST be provided with application by the closing date, 07/31/2026 Business Based Action, Military Spouse Preference, Outside Applicant Veteran, Spouse/Widow/Parent of Veteran, and Transition Hiring Preference In order to qualify, you must meet the experience requirements described below. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student; social). You will receive credit for all qualifying experience, including volunteer experience. Your resume must clearly describe your relevant experience; if the position allows for qualifying based on education, your transcripts will be required as part of your application. Qualifying Experience: Applicant must be 18 years of age and have experience in clerical or office work in which the applicant has demonstrated the ability to perform satisfactorily at the grade level of the position. Must demonstrate knowledge of office functions to screen telephone calls and visitors and perform other administrative work of the organization. Knowledge/proficiency ofoffice automation software (MS Windows, MS Office, including Power Point, Word, Access, and Excel), correspondence formats, grammar, spelling and physical filing systems and procedures and the subject matter content for the materials being processed is required. Must possess the ability to read and communicate effectively, both orally and in writing, using tact and courtesv in English. Ability to plan, organize work and meet deadlines.

Evaluations

Your resume and supporting document will be evaluated against the qualifications of the position. Once the announcement has closed, a review of your application package (resume, supporting documents, and responses to the questionnaire) will be used to determine whether you meet the qualification requirements listed on this announcement. If you are minimally qualified, your resume and supporting documentation will be compared against your responses to the assessment questionnaire to determine your level of experience. If, after reviewing your resume and/or supporting documentation, a determination has been made that you have inflated your responses to meet the position's qualifications and/or experience, you may lose consideration for this position. Please follow all instructions carefully when applying, errors or omissions may affect your eligibility. You should list any relevant performance appraisals and incentive awards in your resume as that information may be taken into consideration during the selection process. If selected, you may be required to provide supporting documentation. To better expedite the hiring process, we recommend including full contact information (name, address, phone number, email, etc.,) for professional and personal references on your resume.

How to apply To be considered for this vacancy you must apply and complete the online questionnaire and submit the documentation specified in the Required Documents section above. The complete application package must be submitted by 11:59 PM (EST) on 07/31/2026 to receive consideration. To begin, click Apply to access the online application. You will need to be logged into your USAJobs account to apply. If you do not have a USAJobs account, you will need to create one before beginning the application. Follow the prompts to select your resume and/or other supporting documents to be included with your application package. You will have the opportunity to upload additional documents to include in your application before it is submitted. Your uploaded documents may take several hours to clear the virus scan process. After acknowledging you have reviewed your application package, complete the Include Personal Information section as you deem appropriate and click to continue with the application process. You will be taken to the online application which you must complete in order to apply for the position. Complete the online application, verify the required documentation is included with your application package and submit the application. You must re-select your resume and/or other documents from your USAJobs account and designate the document type when submitting your application. Failure to complete this portion will result in an incomplete application package and you will not be further considered for this vacancy. It is your responsibility to ensure your application package (resume, supporting documents, and responses to the questionnaire) is complete, accurate, and submitted by the closing date. Additional information on how to complete the online application process and submit your online application may be found on the https://help.usastaffing.gov/Apply/index.php?title=Applicant To verify or check the status of your application, log into your USAJobs account. Once logged in, the Welcome screen lists your applications, your application status and the date it was last updated. For information on what each Application Status means, visit: https://www.usajobs.gov/Help/how-to/application/status

Other information Individual must fully meet qualification/eligibility/background requirements for this position. U.S. Citizens and Non-U.S. Nationals who have resided in the U.S. Territory for three (3) or more consecutive years immediately preceding the start of Federal affiliation or a signed memorandum indicating the installation's decision on the 3-year residency requirement.. Male applicants born after December 31, 1959 must be registered for Selective Service. Direct deposit is required. Satisfactorily complete an employment verification (E-Verify) check. A probationary period may be required. Pre-employment requirements must be satisfactorily met prior to Entrance on Duty (EOD). Payment of Permanent Change of Station (PCS) costs is not authorized, based on a determination that a PCS move is not in the Government's interest. Multiple positions may be filled from this job opportunity announcement. And additional selections may also be made from this job opportunity announcement. Selection(s) are subject to restrictions resulting from hiring preferences and priority consideration eligible. This is a Nonappropriated Fund (NAF) position carrying out Morale, Welfare and Recreation (MWR) activities for the Air Force and Space Force. Applicants must be able to provide a REAL ID or present a combination of source identity documents authorized to facilitate access to the installation. Please contact the servicing HR Office with any questions.