Field Specialist I, Advanced Product Technical Support

Description Corporate HR Specialist Field Specialist I, Advanced Product Technical Support POSITION PROFILE Provides telephone "hotline" product technical service support in a call center environment to dealers, field technicians, VARs, OEMs and/or end user customers. Ensures high-level customer (caller) satisfaction by analyzing problems pertaining to malfunctioning electro/mechanical equipment, computer equipment, or software applications, identifying problem areas and recommending corrective…